Your Advance Purchase Requirement (APR) for the upcoming season is due on September 30. If your APR is not paid by November 30 a $25 late charge will be assessed to your account.
What’s the Story With Mad Money?
Our Co-op structure requires us to track the spending of our shareholders. That is why we have Mad Money. Mad Money should be purchased for any transaction shareholders make on the mountain. If you do not purchase Mad Money for your on-mountain purchases, we can not accurately track your spending. This will affect any potential patronage rebates authorized by the board in good seasons. Mad Money is also a valuable management tool for determining the actual spending of our shareholders as differentiated from the general public. Shareholders should be aware that it is important that they identify themselves when making purchases in the ticket office and at the Ski School Desk.
If you have leftover Mad Money from the previous season it may no longer be valid. It needs to be spent before September 30th, the end of our fiscal year. If you have any questions about Mad Money or vouchers please be sure to give the office a call.
Want to Spend More Time Skiing & Less Time in the Ticket Office?
We encourage shareholders to pre-purchase ticket vouchers, Mad Cards, and Mad Money and have us mail them to you. This will allow you to breeze through any lines that may occur during busy periods. By pre-purchasing ticket vouchers, Mad Cards, or Mad Money, you can minimize your time in the ticket office. To place an order simply call the office at (802) 496-3551 or go to the “Shareholder Only” page of the website at madriverglen.com.
Do I Need a Shareholder ID?
If you are a shareholder who does not opt for a season pass you should come into the office and have your photo taken for a Shareholder ID. This will enable you to receive your discount at the General Store retail shop and will identify you as a shareholder in good standing when making purchases.
Have a Question or Concern?
You are encouraged to become involved with the Co-op and your input is important to us. However, we ask that you do not confront Mad River Glen employees directly with your comments or complaints. Please use the following liaisons to field your questions, comments, and concerns:
To contact any of the above via email check out our Suggestion Box
Spring & Summer Monday to Thursday 8:00 AM to 4:00 PM Pre-season Monday to Friday - 8:00 AM to 4:30 PM
In-season Every Day - 8:00 AM to 4:30 PM
Be sure to visit the shareholder-only website for shareholder benefits, meeting minutes, strategic planning updates, and much more!